Paid Ads Agency vs. In-House Team: What is Better for You?

As businesses strive to optimize their online presence and maximize their return on investment (ROI) from advertising, one crucial decision they face is whether to manage their paid advertising in-house or to hire an external paid ads agency. Both approaches have their unique advantages and challenges. In this blog post, we will explore the key factors to consider when deciding between a paid ads agency and an in-house team, helping you make an informed decision that aligns with your business goals.

What Is a Paid Ads Agency?

A paid ads agency is a specialized company that manages paid advertising campaigns for businesses. These agencies have a team of experts skilled in various advertising platforms such as Google Ads, Facebook Ads, Instagram Ads, and more. They offer services that include strategy development, ad creation, campaign management, performance tracking, and optimization.

What Is an In-House Team?

An in-house team consists of employees within your organization who handle all aspects of paid advertising. This team is responsible for creating, managing, and optimizing ad campaigns. The in-house team can range from a single individual to a full-fledged department, depending on the size and needs of the business.

illustration: paid ads agency running ads

Key Factors to Consider

1. Expertise and Experience

Paid Ads Agency:

  • Pros: Agencies bring a wealth of experience and specialized knowledge. They work with multiple clients across various industries, giving them insights into effective strategies and the latest trends. This broad exposure allows them to quickly adapt and apply best practices to your campaigns.
  • Cons: While agencies are experts, their knowledge is generalized across different clients. They may not have the deep, specific understanding of your business and industry that an in-house team might develop over time.

In-House Team:

  • Pros: An in-house team can develop a deep understanding of your business, products, and industry. This intimate knowledge allows them to create highly tailored ad campaigns that align closely with your brand’s goals and values.
  • Cons: Building and maintaining an in-house team with the same level of expertise as a dedicated agency can be challenging and time-consuming. It may require ongoing training and investment to keep up with the latest advertising trends and tools.

2. Cost Considerations

Paid Ads Agency:

  • Pros: Hiring an agency can be cost-effective, especially for small to medium-sized businesses that cannot afford a full-time, skilled in-house team. Agencies often offer flexible pricing models, including fixed fees, hourly rates, or performance-based pricing. You can check our pricing here.
  • Cons: While agencies can be cost-effective, their services can still be expensive for some smaller companies or startups, especially for comprehensive campaigns. With certain agencies (not ours though), there may also be hidden costs, such as setup fees or additional charges for specific services.

In-House Team:

  • Pros: An in-house team can potentially be more cost-effective in the long run, especially for large companies with extensive advertising needs. You have more control over your budget and can allocate resources as needed.
  • Cons: The initial cost of hiring, training, and retaining skilled employees can be high. Additionally, ongoing expenses such as salaries, benefits, and software tools need to be factored into the budget. And those softwares can be quite pricey on a monthly basis.

3. Control and Flexibility

Paid Ads Agency:

  • Pros: Agencies provide structured and strategic approaches to campaign management. They often have established processes and workflows, ensuring consistency and efficiency.
  • Cons: Working with an agency may involve less direct control over day-to-day operations. Communication and decision-making processes can be slower due to the need to coordinate with an external team. A good marketing agency should be updating you regularly, but be reminded that “regularly” in this context is once a week, or even less with certain agencies.

In-House Team:

  • Pros: An in-house team offers greater control and flexibility. You can make quick adjustments to campaigns based on real-time data and feedback. Direct communication within your organization can lead to faster decision-making and implementation.
  • Cons: Without a structured approach, in-house teams may face challenges in maintaining consistency and efficiency. The lack of external perspective can also limit innovative ideas and strategies. An agency, whose main job is to be up to date with latest trends and algorithm changes, might probably be more up to date with the best strategies and will be proactive, rather then reactive.

4. Tools and Resources

Paid Ads Agency:

  • Pros: Agencies have access to advanced tools and resources that may be too expensive or complex for individual businesses to acquire. These tools include sophisticated analytics, reporting software, and automation platforms.
  • Cons: Reliance on agency-specific tools may lead to dependency. If you decide to switch agencies or bring the work in-house, there may be a learning curve and additional costs associated with transitioning tools and data.

In-House Team:

  • Pros: An in-house team can build a customized set of tools and processes tailored to your specific needs. This approach allows for greater control over data and reporting.
  • Cons: Acquiring and maintaining advanced tools can be costly and require specialized knowledge. Smaller teams may struggle to keep up with the rapidly evolving technology landscape.

5. Focus and Dedication

Paid Ads Agency:

  • Pros: Agencies are dedicated to their craft, focusing solely on optimizing advertising campaigns. Their primary goal is to deliver results for their clients, which can lead to high levels of performance and innovation, as well as client satisfaction.
  • Cons: Agencies work with multiple clients simultaneously. Your business may not always be the top priority.

In-House Team:

  • Pros: An in-house team is solely focused on your business, ensuring that all efforts are aligned with your specific goals and objectives. This dedicated focus can lead to more cohesive and integrated marketing strategies.
  • Cons: The singular focus of an in-house team may limit exposure to new ideas and approaches. There is a risk of becoming insular and missing out on innovative trends and strategies employed by agencies.
illustration: paid ads running

Conclusion: Making the Right Choice

Deciding between a paid ads agency and an in-house team depends on your business’s unique needs, goals, and resources. Here are a few key takeaways to help guide your decision:

  • Choose a Paid Ads Agency If:
    • You require a high level of expertise and experience.
    • You need access to advanced tools and resources.
    • You seek cost-effective solutions for managing complex campaigns.
    • You prefer a structured and strategic approach to campaign management.
  • Choose an In-House Team If:
    • You want greater control and flexibility over your advertising efforts.
    • You have the resources to invest in hiring and training skilled employees.
    • You need a deep understanding of your business and industry for highly tailored campaigns.
    • You value direct communication and faster decision-making.

Ultimately, the right choice will depend on a careful assessment of your business’s needs, budget, and long-term advertising goals. In some cases, a hybrid approach, where an in-house team collaborates with an external agency, may offer the best of both worlds.


At Rêve, we specialize in providing comprehensive social media marketing, SEO, paid advertising, email marketing and content creation services. Whether you need a strategic advertising plan or high-quality content tailored to your brand, our team of experts is here to help. Contact us today to learn how we can elevate your advertising efforts and drive results for your business.

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